With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
3.4 / 5
Episode 1
A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.
Episode 2
Customers brawl over an all you can eat crab legs buffet in Queens, NY. Trash talking between two groups of diners at a pancake house in Texas comes to blows. A man infuriates other customers when he cuts the long line at a coffee shop drive thru in Florida. A package delivery person attacks a woman who questions her methods.
Episode 3
A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employee. A man in a grocery store beats the manager with sausage allegedly for not allowing him to purchase beer. Two customers at a crowded North Carolina gas station get into an all-out brawl when one tries to cut in front of the other. A convenience store clerk in California must deal with an aggressive, hairy, 500 pound intruder seeking candy bars.
Episode 4
Supermarket loss prevention officers try to wrangle an accused teenage shoplifter. The owner of a watch shop fights off two masked robbers. A woman attempting to buy alcohol at a pharmacy refuses to show her identification. Two phone store employees in Virginia deal with a violent customer attempting to force his way into the store.
Episode 5
A delivery driver falls through a plate glass window at a New York pizza parlor; a concert goer in Toronto is accused of throwing a glass container at the stage; a robbery attempt in Texas is thwarted by quick thinking employees.
Episode 6
One customer's kind gesture sparks an all-out brawl in a Florida convenience store; cops are called after shoppers duke it out over toilet paper; a retired police officer in California blocks an alleged shoplifter from leaving the parking lot.
Episode 7
In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derrière; fists fly at a luxury resort in Rio when one couple doesn't get their way; on a plane in Miami, a woman hits her husband with a laptop.
Episode 8
A shoplifter takes on a security guard in Oregon; a brawl breaks out in a parking lot in Illinois as thousands of concert goers try to leave at once; an emergency room doctor's horrific bedside manner is caught on camera in California.
Episode 9
A woman in Idaho tries to steal a chainsaw by stuffing it in her pants; disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet; a teenager struggles to outrun security in California.
Episode 10
A customer fights a raging fire in a New Jersey superstore. A mother in Massachusetts calls 911 on her son's barber. Late-night brawlers in Maryland end up crashing through a store's window. A teen mother leaves her newborn baby with a customer at a New Jersey restaurant. In California, an elderly store owner fights back when his store is held up. A broken ride at a fair in Turkey sends a group of children hurtling through the air.
Episode 11
At a fast food restaurant in Florida, a customer acts out after claiming to witness unclean behavior from an employee; a jewelry shop owner wrestles with a robber wielding a large knife; an angry customer pulls out a gun at a Utah drive-thru.
Episode 12
A man accused of cutting in line at a drive-thru has to contend with an angry local; a brawl breaks out at a baseball game in Philadelphia when a sports fan is blocked from leaving his row; a CEO in Arizona makes racist remarks to his driver.
Episode 13
An Ohio customer fights fast food employees, apparently over a customized drink; a Scottish man has trouble ordering at an Alabama drive-thru; at a New York diner, a server tells off a customer.
Episode 14
In Florida, a couple is booted from a flight after allegedly refusing to follow instructions; a young girl in California finds herself stuck in a gumball machine; a hatchet-wielding customer terrifies customers in a New York City restaurant.
Episode 15
At a fast food restaurant in South Carolina, a man stands up to a customer and things become physical; when two rowdy spring breakers cause some trouble at a beach in Florida, a lone officer arrives and takes immediate control of the situation.
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